Please read our refund policy carefully before making a booking through Yoga Cloud.
At Yoga Cloud, we aim to provide a smooth and reliable booking experience for all our users. This Refund Policy explains when a refund may be available for bookings made through our website.
Refund eligibility may depend on the specific yoga session, booking conditions and cancellation terms communicated to you at the time of booking.
If you wish to cancel a booking, you should contact Yoga Cloud as soon as possible using the contact information provided below.
Cancellation requests will be reviewed according to the cancellation conditions applicable to the particular session.
A cancellation does not automatically guarantee a refund. Any applicable refund will depend on the cancellation policy communicated at the time of booking.
If Yoga Cloud cancels a session or is unable to provide the booked service, we may offer an appropriate refund or an alternative arrangement, depending on the circumstances.
Where a refund is approved, it will generally be processed through the original payment method used for the booking.
Yoga Cloud may occasionally need to change the date, time, instructor or other details of a scheduled session due to operational requirements, instructor availability, technical issues or circumstances beyond our reasonable control.
Where a significant change affects your booking, Yoga Cloud may provide an alternative session or, where applicable, a refund in accordance with the applicable booking conditions.
If a payment fails and your booking is not successfully confirmed, no completed booking refund may be required.
In some circumstances, your bank or payment provider may temporarily place a hold or show a pending transaction even though the payment was not successfully completed.
Such amounts are generally handled by the applicable bank or payment gateway according to its processing timelines.
If you believe that you have been charged more than once for the same booking, please contact us with your order number and transaction details.
After verification, any confirmed duplicate payment may be eligible for a refund.
Approved refunds will generally be initiated through the payment method used for the original transaction.
The time required for the refund to appear in your account may vary depending on your bank, card issuer or payment service provider.
Yoga Cloud cannot control the processing time imposed by third-party financial institutions or payment providers.
Payments made through Yoga Cloud may be processed by third-party payment gateways, including Razorpay or other payment providers made available through our website.
Payment processing may be subject to the terms, policies and processing procedures of the applicable payment provider.
Unless otherwise required by applicable law or expressly stated at the time of booking, a refund may not be available where:
To request a refund, please contact Yoga Cloud with the following information:
Providing complete and accurate information helps us review your request more efficiently.
Each refund request may be reviewed individually based on the booking details, payment status, cancellation timing and applicable booking terms.
Submission of a refund request does not guarantee that a refund will be approved.
Yoga Cloud may update this Refund Policy from time to time to reflect changes in our services, booking conditions or applicable legal requirements.
Any updated version will be published on this page with the revised effective date.
If you have questions about a refund or cancellation, please contact Yoga Cloud using the details below.
Last Updated: 15 Oct 2026
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